Navigating Through Negotiations: Mastering Interactions with High Conflict Personalities

With a now fairly robustly recognized proportion of society exhibiting high conflict personalities, mastering negotiation skills with such individuals has become paramount in today’s legal landscape. High conflict personalities, often marked by consistent patterns of hostility, blame, gaslighting, drama, trauma, and chaos pose unique challenges and necessitate highly specialized strategies for effective negotiation, especially in legal settings. This course will provide the tools to empower participants to deal confidently and competently with high conflict personalities, ensuring not only proficient client representation but also personal safeguarding on emotional, physical, and spiritual fronts.

Attorneys of all levels are encouraged to attend this course to explore best practices for navigating negotiations with high conflict personalities. New attorneys and/or attorneys who are transitioning from one practice area to another will especially benefit from this course’s content.

In this dynamic two hour masterclass, Rebecca Zung, Esq., author of the national bestselling book, SLAY the Bully: How to Negotiate with a Narcissist and Win, offers a deep dive into the SLAY Method® - a comprehensive approach to negotiating with high conflict personalities, combining neurolinguistic programming, conventional negotiation techniques, legal tactics, and psychological insight garnered from over two decades in the courtroom.

With the SLAY Method® at its core, this course will offer participants a structured, simple comprehensive approach to negotiating with high conflict individuals effectively.

Outcomes:

• Recognize and understand different high conflict personalities
• Employ immediate strategies to shift power dynamics in heated situations
• Gain proficiency in emotional mastery techniques
• Develop powerful communication skills to be able to flip the dynamic and maintain control in high stakes negotiations and interactions

Learning Objectives:

• Understand High Conflict Personalities (HCP): Identify traits, comprehend motivations and debunk myths related to HCP
• Master Power Dynamics: Implement a three step process to instantly recalibrate power imbalances ensuring effective course correction at any time
• Develop Strategies and Tactical Leverage: Learn to strategically use what motivates HCPs as negotiation leverage while maintaining ethical boundaries
• Anticipate Behaviors and Display Emotional Mastery: Equip yourself to preemptively recognize and respond to the moves of HCP, maintaining a strategic upper hand
• Cultivate a Winning Mindset: Embrace strategies and mindset that facilitate resilience, confidence and assertiveness when dealing with HCP in a legal setting

Production Date: 4/9/2024